Advocate CSO
Core Traits: Passionate, bold, advocates for drastic change
Example: Ezgi Barcenas, Anheuser-Busch InBev: Led initiatives to significantly reduce water usage in beer production, aiming for a 25% reduction by 2025
Touchpoints: Quick turn decision-making, high impact – Eco-conscious news platforms, advocacy blogs, sustainability-themed podcasts, micro-events & social media channels.
Communicator CSO
Core Traits: Charismatic communicator, inspires others to support the mission.
Example: Kate Brandt, Google: Launched a series of internal webinars and external talks to highlight Google's sustainability efforts and inspire action within and outside the company.
Touchpoints: Public facing thought leadership – Social media, TED Talks, Peer communities like Reddit.
Negotiator CSO
Core Traits: Skilled negotiator, adept at working with others, anticipates obstacles.
Example: Chris Raymond, Boeing: Successfully negotiated for a significant increase in the company’s sustainability budget by presenting a compelling case for future savings and regulatory compliance benefits.
Touchpoints: Strategic and high frequency – News sites, omni-channel package with core business journals, e.g., The Economist, Bloomberg Green etc. & case studies.
Networker CSO
Core Traits: Credible representative, strong networker, trusted advisor.
Example: Kathleen McLaughlin, Walmart: Convinced key stakeholders to invest in a major solar power project, making Walmart a leader in renewable energy use in its industry.
Touchpoints: Tailored, unique experiences –Industry-specific publications, promotional content on networking platforms e.g., LinkedIn and sporting event.
Innovator CSO
Core Traits: Visionary thinker, prioritize innovation, champions technological advancements for sustainability.
Example: Kristen M. Siemen, General Motors: Integrated advanced technologies in GM's sustainability strategies, focusing on electric vehicle innovations and carbon footprint reduction. Collaborates with tech partners, participates in industry panels on sustainable transportation.
Touchpoints: Comprehensive and tailored – Tech-focused conferences, Industry-specific publications, case studies, innovation theme podcasts, micro-events and social media channels.
Strategist CSO
Core Traits: Analytical, strategic planner, integrates sustainability into business models.
Example: Sophie Beckham, International Paper Co: Championed sustainable forestry and recycling initiatives, focusing on resource conservation and stewardship. Collaborated with environmental NGOs to co-develop sustainability standards and worked with local communities to ensure sustainable practices.
Touchpoints: Strategic and public facing thought leadership– News sites, omni-channel package with core business and environmental themed journals, social media webinars, and roundtables.